If you're television has lost its signal, it's probably not a problem with your TV or antenna.
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All of Goulburn's free-to-air TV channels are changing frequencies today, Wednesday November 12.
This retune affects viewers who receive their TV signal from the Mt Gray Tower.
These moves are part of a national retune programme that will free up broadcasting spectrum for new services such as mobile broadband.
Once the channels have moved, viewers will need to retune their digital TV, set-top box or digital TV recorder to get them back.
People living in apartments may be using a shared antenna system. If they are experiencing issues trying to retune their digital TV equipment after their retune date, they should first contact their property manager or body corporate.
Retuning is done using the remote. For most systems, viewers should press the ‘menu’ button on the remote, look for settings such as ‘channels’ or ‘auto-tuning’, then follow the prompts to retune. A video and 3-step guide to retuning is available on the website.
Viewers might want to write down their favourite channel, program recordings or parental lock settings before they retune.
There may be some disruption to all TV services for several hours today due to work being conducted at the transmission site. Goulburn viewers should wait until after 3:00pm before retuning.
There may also be outages to all TV services over the next two days. Viewers will not need to retune again – the TV services will reappear once the work at the transmission site has been completed.
Viewers can find information about how to retune and any scheduled retune outages on the website below or by calling the Digital Ready Information Line.
Viewers who are having difficulty retuning their equipment should check their manufacturer’s handbook or manual for instructions on how to retune, ask a friend or family member to help, visit the retune website or call the Digital Ready Information Line on 1800 20 10 13, 8am to 10pm (AEDT), 7 days.
Goulburn television viewers are advised that retunes should be attempted after 3pm Wednesday November 12.
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