56d ago

Customer Service Administrator - Dubbo

Hays | Contact Centres


Base pay $29 - $35/hr
Permanent Temporary Standard business hours
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Full job description

Start Date: 16th May 2022
End Date: August 2022
Pay Rate: $29 - 35 hourly + super
Hours: 7 hrs/day, 35 hrs/week
Location: Dubbo

Your new company
Our client is a well-known Government agency who deliver essential services to the people of NSW.

Your new role
Your day-to-day activities include but are not limited to: being the first point of contact to resolve enquiries from internal and external customers, processing transactions on behalf of customers, responding to multi-channel customer enquiries, effectively triaging and escalate work tasks if required.

What you'll need to succeed

  • Previous experience in an administration, sales or customer service role
  • Exceptional customer service skills
  • Strong computer skills & confident with the use of technology
  • Great problem-solving skills
  • Ability to juggle a varied workload
  • Excellent written and verbal communication skills
  • Working independently to achieve individual performance levels as well as part of a team.

What you'll get in return

  • Your new employer dedicated to providing training and on the job support.
  • Working in an established team.
  • Experience in a Government role.
  • Potential for the role to be extended.
  • Parking on-site.

What you need to do now
If this sounds like something of interest, please email your updated CV to Michelle Mansour michelle.mansour@hays.com.au, or for a confidential chat call on 02 4032 8669.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. OR if you know someone who is interested in a role like this, please send them this link.

LHS 297508 #2647499


Perks & benefits
Parking
Training
Pay comparison
Market average based on all Customer Service & Call Centre jobs in New South Wales
Base pay range
$29 - $35/hr
Market average
$33/hr
$19 - $26/hr
105 jobs
$26 - $32/hr
5842 jobs
$32 - $38/hr
1966 jobs
$38 - $44/hr
386 jobs
$44 - $51/hr
473 jobs
$51 - $57/hr
17 jobs
$57 - $63/hr
5 jobs
$63 - $70/hr
3 jobs
$70 - $76/hr
5 jobs
$76 - $506/hr
27 jobs
$33/hr
Market average
$20/hr
$132/hr

Job details
Date posted
7 May 2022
Category
Customer Service & Call Centre
Occupation
Administration Assistants
Base pay
$29 - $35/hr
Contract type
Permanent
Work type
Temporary
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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