8d ago

Field Support Officer

Hays | Contact Centres


Base pay $30 - $35/day
Permanent Contract Standard business hours
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Full job description

Your new company
This Government Department based in the Hunter Valley is seeking an experienced Field Support Officer to join their ICT Support team for a 12 month contract.

Your new role
In this role you will:

  • Provide support education and guidance in the deployment and maintenance of computer infrastructure diagnosis and resolution of technical problems and issues
  • Deliver and support ICT services for the departmental offices involving the diagnosis and resolution of incidents and deployment of standardised infrastructure, hardware and systems.

What you'll need to succeed
With a strong customer service focus you will have experience in the below:

  • Onsite IT Support skills and fundamentals
  • Network printers, DHCP management, server shares, operating systems, switching and TCP/IP
  • Diagnosing and resolving ICT incidents and issues via remote support tools, telephone and on-site
  • Must have a valid drivers license with a good driving history record
  • Physically able to lift heavy objects following safe work practises.

What you'll get in return
You will be part of a dynamic team within a fast-paced environment, the successful candidate will receive an excellent hourly rate. This is an excellent opportunity to showcase your skills using state of the art technology.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Jayde Avery on 0240328660 or via email jayde.avery@hays.com.au If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2582359


Skills
IT SUPPORT
Pay comparison
Market average based on all Customer Service & Call Centre jobs in New South Wales
Base pay range
$30 - $35/day
Market average
$65k
$150 - $199/day
105 jobs
$199 - $249/day
5842 jobs
$249 - $298/day
1966 jobs
$298 - $347/day
386 jobs
$347 - $396/day
473 jobs
$396 - $445/day
17 jobs
$445 - $495/day
5 jobs
$495 - $544/day
3 jobs
$544 - $593/day
5 jobs
$593 - $4k/day
27 jobs
$65k
Market average
$20/hr
$132/hr

Job details
Date posted
24 Jun 2022
Category
Customer Service & Call Centre
Occupation
Contact & Call Centre
Base pay
$30 - $35/day
Contract type
Permanent
Work type
Contract
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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