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Goulburn Post spoke to A Stroke Ahead Swimming owners Ricky Edmonds and Katie Backhouse about their achievements and how it felt to be nominated in four different categories for the Goulburn Business Excellence Awards.
Nominated for: Young Entrepreneur, Excellence in Small Business, Employer of Choice and Excellence in Customer Service
GP: How long has your business been operating?
R&K: A Stroke Ahead Swimming has been operating for two years.
GP: What is the purpose of your business?
R&K: A Stroke Ahead Swimming operates as a swim school for adults and children.
GP: What does this nomination mean to you and your business?
R&K: A Stroke Ahead Swimming is honored to have received these nominations.
We feel very humble to have been nominated alongside so many other wonderful Goulburn businesses.
It is a chance for A Stroke Ahead Swimming to showcase what a great service we provide to the Goulburn community and also a chance for our staff to be recognised for their hard work and dedication.
GP: How many staff do you have and what do they do?
R&K: We employ 12 learn to swim instructors and three reception staff.
GP: What is the secret to your success?
R&K: We believe our secret to success has been ensuring that our customers feel valued and part of a community.
We ensure that every student is treated as an individual and every student receives the same quality lesson week in and week out.
We also believe in mentoring and training our staff to deliver the best quality service has also been a secret to our success.
We feel extremely lucky to have such a great team of staff and we would not be able to provide such outstanding service without them.
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GP: What is something not many people would know about your business or you think readers would like to know?
R&K: Ricky has been teaching swimming to Goulburn children for 15 years.
Ricky had a dream to open his own swim school in Goulburn and along with Katie has built the entire business and pool itself from scratch.
A Stroke Ahead Swimming now teaches around 1000 children a week to swim, with a few of our old students now working as very talented learn to swim instructors.
We have a strong interest in supporting the local Goulburn community and we regularly do this by sponsoring several local sporting teams and local school and community fundraisers.
Contact A Stroke Ahead Swimming via:
- Phone: 4822 2162
- Email: admin@astrokeaheadswimming.com.au
- Facebook: A Stroke Ahead Swimming
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