Advertising feature
Subscribe now for unlimited access.
$0/
(min cost $0)
or signup to continue reading
Studio manager Belinda Smith told the Goulburn Post what F45 Training Goulburn is all about and how she and her staff support clients throughout their health and fitness journey.
Nominated for: Excellence in Customer Service and Start Up Superstar
GP: How long has your business been operating?
BS: We have been open for eight months.
GP: What is the purpose of your business?
BS: F45 is functional group training delivered in 45 minutes in a team environment.
It is fitness training on a whole different level.
It is great for the experienced and it also caters for those just staring out on the their fitness journey.
F45 has over 1300 studios open around the world with a different workout every day, so you will never get bored, as no two days are ever the same.
GP: What does this nomination mean to you and your business?
BS: We are so proud that our valued members think at we are deserving of the Start Up Superstar award and the Excellence in Customer Service award.
As the studio manager, I really wanted to create an inclusive atmosphere and for this to be a boutique fitness studio that our members want to come and be a part of.
We know all of our members by name, we know what their goals are and if we haven’t seen them in a few days, we send them a friendly reminder that we would love to see them soon.
We want them to enjoy this experience.
Our members really do make my job the best.
I love seeing them become more confident with weights and how their bodies change with their commitment.
We have completed two eight week challenges since being open and the results from these make me really emotional, because we are a part of the eight week journey with them, checking in every day to support them to become a healthier version of themselves.
GP: How many staff members do you have and what do they do?
BS: We have a team of five trainers including myself.
We are there to support and motivate our members to improve their health and fitness goals.
During the class we move through the room correcting technique, providing alternative exercises if required, encouraging and supporting them through their workout.
The Goulburn Business Excellence Awards advertising feature is supported by the following businesses. Click the link to learn more:
GP: What is the secret to your success?
BS: The secret to our success is staying in contact with the members.
I truly believe that people like people, so if you create a great vibe and atmosphere and communicate with the members they will want to stay.
GP: What is something not many people would know about your business?
BS: That truly anyone can give F45 a go.
It doesn’t matter if you think you’re fit or not, you can do it.
Just walk to the door and we are there to help you and make you feel comfortable.
All the workouts are started with a full description and demonstration.
If you forget there are five TVs on the wall to show the way.
Come and try the seven day free trial.
If you mention this article we will extend your trial for another seven days.
Contact F45 Training Goulburn via:
- Phone: 4890 1300
- Email: bsmith@f45training.com.au
- Instagram: @f45_training_goulburn
- Facebook: f45goulburn
Read more: