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Assistant commissioner Clare Lorenzen is the newly appointed director of regional operations. Only five weeks into the job and she's already loving it.

Ms Lorenzen said her position was designed to "recognise the need to have a strategic focus for both regional and metropolitan areas".

"I'm loving getting out, meeting people and understanding all the different community contexts and challenges our paramedics face," she said.

"One of the biggest challenges [is that] our population is more sparse."

The director said one of the biggest issues for regional areas was the distance between towns.

"Paramedics often have to drive long distances to provide treatment and then continue treatment on the way to definitive care," she said.

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The first item on Ms Lorenzen's agenda is to change the "pre-hospital model" of the service. She said paramedics could "actually provide treatment and support people to link in with other networks and services rather than always ending up in a hospital".

"The commitment to the regional workforce is a huge priority for the organisation and how we could deliver care in an emergency mobile model."

Ms Lorenzen was born in the Blue Mountains and has worked as a clinician in Lithgow and the Eurobodalla Shire. She has spent most of her career working in hospitals and has recently joined NSW Ambulance.

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