CENTRELINK and Medicare staff will operate out of Service NSW after their building was gutted by a fire on Monday evening.
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The update is a short term solution to give continuation of services to the community, a spokesperson for Hume MP Angus Taylor said.
Mr Taylor, Goulburn MP Pru Goward and Goulburn Mulwaree Mayor Geoff Kettle were at the Auburn St scene on Tuesday morning.
The rear of the Centrelink structure has sustained the most damage, while the front appears more sound.
Mr Taylor said the Minister for Human Services Alan Tudge had asked him to explore alternatives to accommodate Centrelink and Medicare.
"We're looking at a few options because we need to get them up and running as soon as possible," Mr Taylor said yesterday morning.
"The fire occurred outside of business hours and thankfully no one was hurt. Fortunately everything is backed up (on computer files). We are working to organise alternative arrangements so that local residents can still access Centrelink and Medicare services.
"We are looking at a temporary relocation of the services in the short term. I will keep the community updated on how they can access Centrelink and Medicare help."
The State Government office block opposite the former Centrelink building appeared to be the likely alternative, but at 5pm yesterday the Post was advised the NSW Government had provided Service NSW space to the staff, at 267 Auburn St.
Mr Taylor said this was a "positive outcome" and that while a long term solution is yet to be found, he would continue to liaise with the services.
Ms Goward said the State Minister for Finance, Dominic Perrottet, had also contacted her in an effort to arrange a quick solution.
Meantime, the Department of Human Services has issued the following statement:
"We ask that customers who don't need to contact us urgently, consider delaying their query until alternative arrangements are in place.
"In the meantime, we encourage customers to use the range of digital service options available, such as the Express Plus Mobile Apps and online and phone self-service, to do their routine business with the department.
"Customers are also able to contact the department by telephone as usual. We will be keeping all customers informed and advertising temporary servicing arrangements once they have been finalised.
"We appreciate our customers' patience during this time and want to reassure them we are working hard to minimise disruption to services."
The Department of Human Services can be contacted on 132 468.
Service NSW opens from 8.30am to 5.30pm Monday to Friday.