Disconnection of the copper network and questions surrounding the connection to the NBN network took centre stage during the most recent consultations in Marulan and Tallong. 

NBN local representative Jonathon James led talks to over 100 people in both districts about how to connect to the network, the diversity in internet speeds and effects on landline services last week.

This come after Marulan’s fixed wireless tower switches on, and towers in Tallong and Paddy’s River are expected to be erected. 

Construction will commence later this year to connect 380 houses to the network in Tallong and Tallong south.

“It is important for the community to be aware that the 18 month disconnection window that applies to those connected to the NBN broadband access network over the fixed line technology does not apply to those areas covered by an NBN fixed wireless or satellite service, who can choose to retain their existing copper service if they wish,” head of NBN local, Amber Dornbusch said.

“Many premises in the wider surroundings are eligible to connect to retail services on the NBN broadband access network through the Sky Muster satellite service which has been available from retailers to regional and remote Australians since April 2016.”

Marulan resident and business owner Stephen James, who attended the meeting, said many residents remained confused about switching to the NBN.

“People are under the misconception switching to NBN is mandatory, which it’s not. A number of people contacted their internet and retail service providers (RSPs) to find out more, responses were sometimes ill informed or were more bias, in that case I think local residents should contact and seek assurance from NBN Co,” Mr James said. 

“Overall the meeting was received well.” 

An NBN spokeswoman said the organisation remained committed to working with RSPs, suppliers and other parties ensure that end users “receive the best possible experience”.

Working remotely for a consulting firm, Mr James maintains the rollout will allow remote and regional employees, like himself, to continue to connect to larger metropolitan cities for employment. 

As a business owner in Marulan, the NBN’s potential benefits allow him to access improved speeds and work with high capacity content, use greater cloud services and work with a more “resilient network”. 

“There are a number of local businesses using older technologies, security systems may not be compatible with the NBN technology. A firmer upgrade or completely upgrade for an additional cost may come for those businesses,” he said.