Retail revolution: TAFE NSW Goulburn in skills boost to local businesses

Updated December 16 2020 - 11:10am, first published 11:03am
CUSTOMER FIRST: TAFE NSW Head Teacher of Retail Rae Spackman says a new Certificate III in Retail Trade at TAFE NSW Goulburn should have a positive flow-on effect for customer service levels in the city.
CUSTOMER FIRST: TAFE NSW Head Teacher of Retail Rae Spackman says a new Certificate III in Retail Trade at TAFE NSW Goulburn should have a positive flow-on effect for customer service levels in the city.

Students will open their own "op shop" to the public and learn the finer points of the retail trade as part of a unique course coming to TAFE NSW Goulburn in 2021.

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