It used to be a hassle for child protection caseworkers to constantly travel from the office to families.
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Not any more.
Families and Communities minister Gareth Ward was in Goulburn with member for Goulburn Wendy Tuckerman to make a historic announcement that would revolutionise child protection.
"For the first time in the country, we are now going to take ChildStory mobile," Mr Ward said.
ChildStory is the program caseworkers use to detail all the findings they learn when chatting to families.
"When a caseworker does an assessment, they go out into the field, to record what they've seen, come back to the office and put that information into a program called ChildStory," Mr Ward said.
"That is the system we use to track the journey of kids that have been reported as having a risk of harm.
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"When they put that information into the system, we have to charter a course for the child.
"It may be giving parents support to become better parents or instilling a family preservation program.
"In the course of that work, it can be really difficult to remember everything that happened when you're doing that assessment."
The ChildStory app will make things more convenient for caseworkers which will allow them to do their jobs more effectively.
"When caseworkers are out in the field, they can now do things like voice to text, take photos in real time and access real time data which is vital to making important decisions about kids," he said.
"Not only can you focus on valuable kids and families, but particularly in regional areas where you have a lot of kids to see over a longer distance, it means you don't have to travel to and from the office and families."
The app officially started on Monday, March 1.
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Burney Wong
I love sport. You can reach me at burney.wong@austcommunitymedia.com.au or on 0437 291 518.
I love sport. You can reach me at burney.wong@austcommunitymedia.com.au or on 0437 291 518.
